1. General
Products on our website are subject to stock availability. We try to maintain accurate stock availability counts on our site, but from time-to-time, there may be a stock discrepancy, and we will not be able to fulfill all your items at the time of purchase. In this instance, we will meet the available products to you, and contact you about whether you would prefer to await restocking of the back ordered item.
2. Shipping Costs
You are free to choose from the available shipping options. We provide overnight and as well as free shipping for all of the products.
3. Returns
3.1 Return Due To Change Of Mind
Product returns would be only accepted if the wrong products are delivered to you. It would only be taken within three days of the shipment. Any charge, such as shipping or transit for the returns, would be bearable by the customer.
4. Delivery Terms
4.1 Transit Time
In general, we only ship to the United States, and free shipments are in transit for 2 – 7 days. However, we also deliver products overnight.
4.2 Change Of Delivery Address
Orders placed before closing hours will be dispatched the same day, otherwise, within the next business day.
Our warehouse operates on Monday – Saturday during standard business hours, except on national holidays, at which time the warehouse is closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
4.3 Change Of Delivery Address
For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched. Customers can contact us for a change in shipping address any time before order dispatch.
4.6 Delivery Time Exceeded
If the delivery time has exceeded the forecaster time, please contact us so that we can conduct an investigation.
5. Duties & Taxes
5.1 Sales Tax
Sales tax has already been applied to the price of the goods, as displayed on the website.
5.2 Import Duties & Taxes
Import duties and taxes for international shipments will be prepaid, without any additional fees to be paid by customers upon arrival in the destination country.
6. Cancellations
If you change your mind before you have received your order, we can accept cancellations at any time when the order has been dispatched.
7. Customer service
For all customer service inquiries, please mail us at info@uspharmaciashop.com